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RETAIL TRANSPORTATION GUIDELINES

Topics in This Section

1. Application

2. Shipment Preparation and Mode Selection

3. Mode Description and Requirements

            4. Missed Pickups/Questions/Troubleshooting

                    4.1 Missed Pickups
                    4.2 Questions/ Troubleshooting


1. APPLICATION

These general routing guidelines are intended to guide you in shipping merchandise to JCPenney retail stores. If you are shipping to Catalog Fulfillment Centers, click here for Catalog general routing guidelines. Compliance with these guidelines and the prescribed routings will facilitate the quick movement of our merchandise through the supply chain. Failure to comply with the requirements listed will result in an expense offset to your company.

IMPORTANT NOTE FOR SUPPLIERS PARTICIPATING IN THE FOLLOWING PROGRAMS:

  • JCPENNEY DYNAMIC ROUTING INITIATIVE (TMS)
  • MIAMI AND TAMPA PEPS CONSOLIDATION PROGRAMS
  •  DEDICATED ROUTING PROGRAMS TO PEPS AT NORTH BERGEN, NJ; STATESVILLE, NC; OR BUENA PARK, CA.

YOU MUST CONTINUE TO ABIDE BY THE RULES AND ROUTINGS OF THOSE PROGRAMS WHERE THOSE RULES OR ROUTINGS DIFFER FROM THE GUIDELINES BELOW. FAILURE TO COMPLY WITH ANY OF THESE SPECIAL PROGRAMS MAY RESULT IN EXPENSE OFFSETS TO YOUR COMPANY, AND WILL SLOW THE MOVEMENT OF GOODS TO THE STORES.

SUPPLIERS PARTICIPATING IN THE DYNAMIC ROUTING INITIATIVE (TMS) CAN OBTAIN ADDITIONAL INFORMATION BY CLICKING HERE.

 

2. SHIPMENT PREPARATION AND MODE SELECTION

SUPPLIERS MAY NOT DEVIATE FROM THE MODE DESIGNATED IN THESE SHIPPING INSTRUCTIONS WITHOUT APPROVAL FROM THEIR JCPENNEY SUPPLY CHAIN SPECIALIST. UNDER NO CIRCUMSTANCES MAY SUPPLIERS DEVIATE FROM THE APPROVED CARRIERS DESIGNATED IN THESE ROUTING INSTRUCTIONS. ROUTING VIOLATIONS WILL RESULT IN EXPENSE OFFSETS IN THE AMOUNT OF THE TRANSPORTATION COST INCURRED PLUS ADMINISTRATIVE FEE. IF YOU ARE UNSURE HOW TO PROCEED, CONTACT OUR ROUTING COMPLIANCE OFFICE IN SALT LAKE CITY, UT AT 801-350-2206 OR DSSL9114@JCPENNEY.COM FOR CLARIFICATION.

 

3. MODE DESCRIPTION AND REQUIREMENTS

                     Facility Location                        Affected Three Digit Zip Codes

                    Buena Park, CA                            900-921, 923-931

                    Statesville, NC                              286

                    North Bergen, NJ                         070-079, 085-089, 100, 103-108, 110-116

                    Memphis, TN                               381

                    Haslet, TX                                    752, 761

Shipment Weight Maximum Cartons
1 - 250 lbs. 30
251 - 300 lbs. 35
301 - 400 lbs. 45
401 - 500 lbs. 55
Over 500 lbs. Contact Salt Lake City (801) 350-2206

For OS1 oversize cartons use 30 lbs. per carton, OS2 oversize cartons use 70 lbs. per carton to determine whether to ship by UPS or to follow Direct Motor Carrier routes. For shipments exceeding the above carton limits, follow Direct Motor Carrier routes.

                    3.5.3.2 Multi-Pickup Loads  

3.5.4. Trailer Manifest

Transplace, Inc.
PO BOX 425
LOWELL AR 72745

 

    4.  Missed Pickups/Questions/Troubleshooting

    • Your supplier name and JCPenney Supplier Number

    • Shipping Location

    • Carrier that missed the pickup

    • Date the pickup was called in to the carrier

    • Who you talked with at the carrier (specific name or else dispatch)

    • Date the pickup was scheduled to be made

    • Last date of that P.O.’s ship window


      4.2  Questions/Troubleshooting

    • If you have questions about or need clarification on the JCPLogistics Shipping Instructions, contact Salt Lake City at: DSSL9114@jcpenney.com, or phone 801-350-2206. Be sure to have a copy of the instructions in front of you, and reference the specific section your question covers to expedite the process.